I am deeply passionate about problem-solving through design and creative thinking. Beyond my professional work, I find inspiration in art and filmmaking, often collaborating with friends on meaningful projects.
I also take great pride in mentoring and teaching, sharing my knowledge and engaging with young minds whenever possible. As a User Experience Lead for Jio Finance, I play a strategic role in enhancing customer experience and satisfaction.
I lead teams, implement processes, and drive initiatives that improve user engagement. My core responsibilities include team leadership and development, customer experience management, operational oversight, and cross-functional collaboration. With strong communication and problem-solving skills, I take a data-driven approach to solving customer experience challenges.
My user-focused mindset and passion for innovation enable me to deliver impactful, customer-centric solutions.